SRP Announces Monthly Service Charge Updates Starting November 2025
- Natalie Fricke
- Nov 6, 2025
- 2 min read
Salt River Project (SRP) has approved updates to its pricing structure that will take effect with the November 2025 billing cycle, resulting in an overall 2.4% price increase for customers. The changes reflect an increase of $169 million in base revenue to support electric system upgrades and customer programs, partially offset by a $68.7 million decrease in fuel and purchased power costs recovered through SRP’s Fuel and Purchased Power Adjustment Mechanism (FPPAM).
For the average residential customer using about 1,117 kilowatt-hours (kWh) per month, the change translates to a 3.5% increase — or roughly $5.61 more per month. Actual impacts will vary depending on energy use and plan type.
New Monthly Service Charge (MSC) Tiers
SRP’s Monthly Service Charge helps cover the fixed costs of billing, customer service, and maintaining connections to the electric grid. Beginning November 2025, MSC rates will be based on your home type:
Tier 1 — $20: Multifamily homes (apartments, condos, townhomes)
Tier 2 — $30: Typical single-family homes
Tier 3 — $40: Homes with large electric service entrances (about 3% of SRP residential customers)
Solar customers will continue to see different MSC amounts ($32.44 or $45.44), depending on their configuration.
Expanded Income-Qualified Discount
SRP’s Economy Price Plan is being renamed the SRP Income-Qualified Discount™, with expanded eligibility and increased support:
Customers at 0%–150% of the Federal Poverty Level (FPL) will see their monthly bill credit rise from $23 to $35.
Customers at 151%–200% of FPL will now qualify for a $10 monthly bill credit.
SRP will also contribute $5 million annually to its bill assistance program, administered through Wildfire.
These updates aim to make energy more affordable for those who need it most — with nearly 93% of customers on the SRP Income-Qualified Discount expected to see a bill decrease once changes take effect.
When system capabilities allow, bill credits will eventually shift to a percentage-based structure, tied to each household’s income level.
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Natalie Fricke, Realtor
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